Overview: These Terms and Conditions apply universally to all users, patients, and visitors of MD Family Wellness services and digital platforms. By accessing our website, communicating with our staff, or booking any medical services, you formally agree to be bound by these terms.
Scope of Medical Care: We provide online medical consultations, acute evaluations, and wellness services. Telehealth is strictly unsuited for medical emergencies; if you experience a life-threatening or medical emergency, you must call 911 immediately. Our services focus on clinical evaluation, diagnosis, and treatment when clinically appropriate, though certain conditions will necessitate in-person care. Clinical results or treatment outcomes are never guaranteed.
Patient Responsibilities & Conduct: As a patient, you explicitly agree to provide accurate, complete, and truthful medical history, personal details, and symptom information, as well as to follow all professional medical instructions provided by our clinical staff.
Privacy & Electronic Security: We adhere strictly to HIPAA guidelines to protect your sensitive health information. However, you acknowledge that standard electronic communication, internet transmissions, and digital messaging carry inherent, unavoidable security risks.
Payments & Cancellation Policies: Full payment is required at the time of service unless alternative financial arrangements have been officially authorized. All appointment cancellations or rescheduling requests must be submitted at least 24 hours in advance to avoid applicable late fees.
Liability Limitations: MD Family Wellness is not responsible or liable for any indirect, incidental, or consequential damages arising from the use or inability to use our clinical or digital services.
Modifications to Terms: We reserve the right to update, modify, or revise these terms at any time. All updates will be published directly on this page with immediate effect.
Official Contact Information: For any questions regarding these terms, please contact us via phone at +1 (407) 686-2940 or +1 (786) 458-4330, or via email at info@mdfamilywellness.com and contact@mdfamilywellness.com.